Accessibility in Online User Testing




media accessibility, usability, user experience, user-based research, WCAG


The current COVID-19 crisis has revealed the crucial role of online communication technologies in providing unique opportunities to carry out qualitative research in online user-based testing. The ability to provide a shared common space for participants living in different parts of the world and to record discursive data in text format accurately, makes these tools crucial in gathering qualitative data for research studies (Turney & Pocknee, 2005). Although the accessibility of the online communication platforms is improving, they still present significant challenges for all users, especially when running synchronous meeting sessions with participants in remote settings (Dodds & Hess, 2020).


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Author Biography

Estella Oncins, Universitat Autònoma de Barcelona

Estella holds a PhD in Accessibility and Ambient Intelligence from the Universitat Autònoma de Barcelona. She has extensive experience in providing accessibility services for live events. Her research areas are audiovisual translation, media and digital accessibility and creative industry. Estella is currently involved in the Education and Outreach Working Group (EOWG) from W3C/WAI.




How to Cite

Oncins, E. (2021). Accessibility in Online User Testing. Journal of Audiovisual Translation, 4(2), 6–22.